What's New in Numara FootPrints

Numara® FootPrints® 11 delivering integrated IT Service, Asset and Lifecycle Management with NEW executive dashboards, financial asset management capabilities, virtual infrastructure management, advanced graphical process designer, and advanced automation and security management.

FootPrints 11 family of IT Management products and solutions for Lifecycle Management, Service Management, Service Desk, Desktop Management or Security & Compliance has just got better.

Available in 13 individual modules, FootPrints is easy to install, use and change - without the need for expensive consultants or programmers. FootPrints 11 offers medium to large sized organizations powerful solutions which empower users and provide the business with the metrics they need to make informed decisions.

If you are looking to raise your IT Operations Management game, integrate and automate key IT functions, effectively communicate with the business, control, manage and secure physical or virtual assets, improve the service you deliver to your customers and reduce the time and cost associated with business process development, take a deeper look a FootPrints 11.

Rich and intuitive FootPrints 11 Executive Dashboards highlight essential trend, performance and progress information, at-a-glance.

Status of key metrics including SLAs, resolution rates and services.

Visual Form Designer provides a fast and comprehensive form designer tool for creating customizable dynamic content and forms

Automated Service Request and Release Management streamlines a process to deliver requested software upon approval or as scheduled to the requestor. 

Collaboration and Communication Workflow enables users to visually describe problems by pasting images directly from their clipboard into the Description field on a Service Incident. 

For a more detailed review of FootPrints 11’s range of Service Management click here.

Focusing on IT Asset Management, FootPrints 11 will help you with your asset expenditures, reduce security and compliance risks and increase your users’ productivity.

Footprints 11 Financial Asset Management tools allow you to quickly understand the relationship between assets and their users, purchase costs, warranty and support information, useful life (depreciation),  together with a host of other assets,  to help move your IT department from cost center to business partner.

Virtual Infrastructure Management delivers a dynamic global view of your hybrid environment. Visually map assets and dependencies in a complex IT environment, reducing overhead and management investments as well as potential security risks through VM sprawl or rogue VMs.

A discovered Microsoft Hyper-V Hypervisor and its inventory of virtual guests.

Intelligent Software Recognition automatically detects and creates licensable software units, eliminating the time and risk involved when managing by hand. More specifically, FootPrints now offers:

Security Configuration Management within FootPrints 11 acts as a manager-of-managers for multiple security solutions deployed to your IT assets. Gather and report on security configuration states across multiple security products, including: encryption, VPN, anti-fishing, anti-spyware, and personal firewalls. Prevent security threats by actively managing typical points of entry like network connected user devices, IM clients, peer2peer file sharing, and Web Browsers.

A User-focused management approach frees your IT administrators to focus on the user instead of the multitude of devices that the user may leverage to productively do their job. End result – improved customer satisfaction, reduced helpdesk tickets and increased workforce productivity. More specifically, FootPrints now allows administrators to:
Operating System Deployment enhancements reduce time creating, managing and deploying OS images.

For a more comprehensive review FootPrints 11 Asset Management capabilities click here.