We believe that software should adapt to the way you do business...not the other way around

BMC Software Training

Help Your Service Desk Get Started With Training

Whether you choose classroom, onsite, or our new convenient online training the BMC Software Professional Services team will help you optimize your BMC Track-It! and BMC FootPrints investment.

Explore software features, learn important concepts and master best practices with expert guidance from our instructors. Your IT staff will return to work ready to apply new skills, tools and techniques.

  • Your agents and technicians will learn new skills and refresh old ones
  • Your managers boost help desk productivity at low costs
  • Your IT department improves service throughout your organization

Large Staff?

Don’t send large groups to us. We’ll come to you. It’s more cost effective to have customized training for groups of 4 or more at your site.

Learning Is Only A Click Away

You don’t have to be in school to go to class. With BMC Software’s Online Training subscription for BMC Track-It!, your desk is transformed into a virtual classroom.

Call 1-800-557-3031 to speak to a representative

Request a Training Quote

Customer Testimonials
 
  • "For me, the major strength of online learning is that I can schedule a segment of time to learn at my own desk, inside the application, from a pro--which is both convenient and efficient."
    Jimmie Gail Jackson
    IT Assistant Empire Construction

     
  • "The ability to attend training from my desk is awesome."
    Bryan G. Sheffler
    Desktop Support Technician AGInteractive

 

Take a Test Drive FootPrints Overview Video Customer Videos