We believe that software should adapt to the way you do business...not the other way around
BMC Track-It! Regional Classroom Training
Our conveniently located and regularly scheduled training classes provide an instructor led, hands-on lab learning environment, along with the ability to interact with other BMC Software customers for a shared learning experience.
Track-It! Regional Classroom Training
Designed to help both novice and advanced Track-It! users to increase productivity and Help Desk ROI by combining lectures and interactive workshops that incorporate real-world labs and process best practice discussions.
**All training courses focus on the current product version
Using BMC Track-It!
A hands-on class for Track-It! technicians and administrators focusing on concepts and capabilities found in the Inventory, Help Desk, Purchasing, Training, Library and Report Modules.
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Administering BMC Track-It!
This instructor-led training class is designed specifically for those responsible for installing, configuring, and managing their Track-It! products. Attendees will learn how to apply help desk best practices to configure and manage their BMC Track-It! products through workshop exercises.
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BMC Track-It! BootCamp
This instructor-led BootCamp provides the knowledge and critical skills necessary to administer the various Track-It! Products with major focus placed on help desk automation, change management utilization, inventory configuration, and software license management.
This is an accelerated course, designed for experienced Track-It! Administrators wanting to take full advantage of Track-It!'s core features. Students will be learning in a fast paced environment created to transfer the maximum amount of Track-It! know-how in a minimum amount of time.
Given the compressed time frame and the volume of advanced content covered in this course, students must already be able to perform system basics such as navigating the interface, creating or modifying a work order, purchase order, library item or training course, viewing an asset, and creating user accounts.
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